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class=\"wp-block-list\">\n<li>\u4f7f\u7528\u73b0\u5728\u53ef\u7528\u7684\u8bb8\u591a\u514d\u8d39\uff08\u6216\u5546\u4e1a\uff09\u5de5\u5177\u6765\u5256\u6790\u6570\u636e<\/li>\n\n\n\n<li>\u4e25\u683c\u8bb0\u5f55\u8ba4\u4e3a\u5e94\u8be5\u7ba1\u7406\u6570\u636e\u7684\u6570\u636e\u8d28\u91cf\u89c4\u5219\uff0c\u4f8b\u5982<\/li>\n<\/ul>\n\n\n\n<p><strong>\u53ca\u65f6\u6027<\/strong>\u2014\u2014\u6570\u636e\u5fc5\u987b\u5728\u6bcf\u4e2a\u5de5\u4f5c\u65e5\u65e9\u4e0a 9 \u70b9\u5230 10 \u70b9\u4e4b\u95f4\u5230\u8fbe<\/p>\n\n\n\n<p><strong>\u5b8c\u6574\u6027<\/strong>\u2014\u2014\u5fc5\u987b\u586b\u5199\u5ba2\u6237\u59d3\u540d\u548c\u5730\u5740\u5b57\u6bb5\uff0c\u5fc5\u987b\u6709\u6709\u6548\u7684\u8ba2\u5355\u53f7\u7b49\u3002<\/p>\n\n\n\n<p><strong>\u683c\u5f0f<\/strong>\u2014\u2014\u5982\u8ba2\u5355\u53f7\u5fc5\u987b\u662f NN-LLLL-NN \u683c\u5f0f\uff0c\u4e0d\u5141\u8bb8\u4f8b\u5916<\/p>\n\n\n\n<p><strong>\u91cd\u8f7d<\/strong>\u2014\u2014\u6bcf\u6761\u8bb0\u5f55\u7684\u96f6\u4ef6\u7f16\u53f7\u53ea\u80fd\u6709\u4e00\u4e2a\uff0c\u540c\u4e00\u5b57\u6bb5\u4e2d\u4e0d\u80fd\u6709\u591a\u4e2a\u96f6\u4ef6\u7f16\u53f7<\/p>\n\n\n\n<p>\u7b49\u7b49\u2026\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5c06\u8fd9\u4e9b\u6570\u636e\u8d28\u91cf\u89c4\u5219\u8f6c\u6362\u4e3a\u5b9e\u65f6\u76d1\u63a7\u8fc7\u7a0b\uff0c\u4f8b\u5982\uff1a\u4f7f\u7528\u5404\u79cd\u53ef\u7528\u7684\u6570\u636e\u8d28\u91cf\u548c\u6570\u636e\u96c6\u6210\u5de5\u5177\uff0c\u4f7f\u7528 SQL \u6216 Unix \u4e2d\u7684\u6807\u51c6\u811a\u672c\uff0c\u6216\u4efb\u4f55\u6570\u636e\u5904\u7406\u5e73\u53f0\u4f7f\u7528\u7684\u811a\u672c<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5b9e\u65bd\u6d41\u7a0b\u5e76\u5f00\u59cb\u8ddf\u8e2a\u53d1\u73b0\u7684\u95ee\u9898<\/li>\n<\/ul>\n\n\n\n<p><strong>\u67e5\u770b\u6570\u636e\u7f3a\u9677\u7684\u5f71\u54cd\uff0c\u5e76\u5411\u6570\u636e\u4f9b\u5e94\u5546\u8981\u6c42\u66f4\u53ef\u9760\u7684\u201c\u6570\u636e\u8d28\u91cf SLA\u201d<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u8fd0\u884c\u6b64\u8fc7\u7a0b\u81f3\u5c11\u4e00\u4e2a\u6708\uff0c\u53d1\u73b0\u95ee\u9898\u5e76\u5728\u9002\u7528\u7684\u60c5\u51b5\u4e0b\u624b\u52a8\u4fee\u590d<\/li>\n\n\n\n<li>\u521b\u5efa\u4e00\u4e2a\u5305\u542b\u6240\u6709\u5df2\u77e5\u95ee\u9898\u53ca\u5176\u5bf9\u7ec4\u7ec7\u4ea7\u751f\u7684\u5f71\u54cd\u7684\u8bc4\u4f30\u6587\u4ef6<\/li>\n\n\n\n<li>\u4e0e\u6570\u636e\u4f9b\u5e94\u5546\u8054\u7cfb\uff0c\u6982\u8ff0\u60a8\u7684\u53d1\u73b0\u3001\u6240\u505a\u7684\u521b\u65b0\u4ee5\u53ca\u9047\u5230\u7684\u95ee\u9898<\/li>\n\n\n\n<li>\u5982\u679c\u4e0d\u5b58\u5728\u5173\u4e8e\u6570\u636e\u8d28\u91cf\u7684 SLA \u6216\u6b63\u5f0f\u5b9a\u4e49\u548c\u534f\u8bae\uff0c\u8bf7\u4e0e\u5229\u76ca\u76f8\u5173\u8005\u548c\u4f9b\u5e94\u5546\u5408\u4f5c\uff0c\u4ee5\u8fbe\u6210\u4e00\u81f4<\/li>\n\n\n\n<li>\u540c\u610f\u4e0e\u4f9b\u5e94\u5546\u5206\u4eab\u60a8\u7684\u6280\u672f\u548c\u65b9\u6cd5\uff0c\u4ee5\u4fbf\u4ed6\u4eec\u63d0\u9ad8\u6570\u636e\u8d28\u91cf\uff08\u4e5f\u6709\u53ef\u80fd\u5c06\u5176\u63d0\u4f9b\u7ed9\u5176\u4ed6\u516c\u53f8\uff09<\/li>\n\n\n\n<li>\u534f\u540c\u5de5\u4f5c\u4ee5\u8fed\u4ee3\u65b9\u5f0f\u521b\u5efa\u6700\u5f3a\u5927\u7684\u6570\u636e\u8d28\u91cf\u9632\u706b\u5899\u548c SLA \u6d41\u7a0b<\/li>\n<\/ul>\n\n\n\n<p><strong>\u6570\u636e\u8d28\u91cf SLA \u7684\u793a\u4f8b<\/strong><em>\u8bf7\u6ce8\u610f\uff0c\u4ee5\u4e0b\u4fe1\u606f\u4ec5\u4f5c\u4e3a\u4ecb\u7ecd\u6027\u6307\u5357\u63d0\u4f9b\uff0c\u4e0d\u7ed9\u4e88\u8bc4\u5224\uff0c\u4e0d\u4f5c\u4e3a\u6cd5\u5f8b\u5efa\u8bae\uff0c\u5728\u521b\u5efa\u6cd5\u5f8b\u6587\u4ef6\u65f6\u8981\u8bb0\u5f97\u59cb\u7ec8\u5bfb\u6c42\u4e13\u4e1a\u5e2e\u52a9\u3002<\/em>\u7f51\u7edc\u4e0a\u6709\u6570\u767e\u4e2a SLA \u6a21\u677f\uff0c\u4f46\u4e0b\u9762\u8fd9\u4e2a\u793a\u4f8b\u6709\u52a9\u4e8e\u8bf4\u660e\u5982\u4f55\u5c06SLA\u5e94\u7528\u4e8e\u6570\u636e\u8d28\u91cf\uff1a1.&nbsp;<strong>\u7b80\u4ecb<\/strong>\u672c\u670d\u52a1\u6c34\u5e73\u534f\u8bae (SLA) \u8bb0\u5f55\u4e86 [\u4f9b\u5e94\u5546] \u5411 [\u63a5\u6536\u65b9] \u63d0\u4f9b\u6570\u636e\u7684\u7ea6\u5b9a\u670d\u52a1\u6761\u6b3e\u3002\u672c\u6587\u4ef6\u63d0\u4f9b\u4e86\u4e00\u4efd\u5177\u6709\u6cd5\u5f8b\u7ea6\u675f\u529b\u7684\u5408\u540c\uff0c\u89c4\u5b9a\u4e86\u53cc\u65b9\u5728\u670d\u52a1\u534f\u8bae\u671f\u9650\u5185\u5c06\u6267\u884c\u7684\u670d\u52a1\u548c\u8d28\u91cf\u6c34\u5e73\u30022.&nbsp;<strong>\u534f\u8bae\u5404\u65b9<\/strong>\u5217\u51fa\u5df2\u5ba1\u6838\u5e76\u6279\u51c6 SLA \u7684\u4eba\u5458\u30023.&nbsp;<strong>\u8303\u56f4<\/strong>\u8981\u63d0\u4f9b\u7684\u6570\u636e\u548c\u670d\u52a1\u7684\u9ad8\u7ea7\u6982\u8ff0\u30024.&nbsp;<strong>\u671f\u9650<\/strong>\u6307\u660e SLA \u7684\u5f00\u59cb\u548c\u7ed3\u675f\u65e5\u671f\u30025.&nbsp;<strong>\u7ea6\u5b9a<\/strong>\u5217\u51fa\u6574\u4e2a SLA \u4e2d\u5f15\u7528\u7684\u6240\u6709\u6807\u51c6\u3001\u672f\u8bed\u548c\u5b9a\u4e49\u3002\u4f8b\u5982\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201c\u529e\u516c\u65f6\u95f4\u201d\u662f\u6307\u683c\u6797\u5a01\u6cbb\u6807\u51c6\u65f6\u95f4\u4e0a\u5348 9 \u70b9\u81f3\u4e0b\u5348 5 \u70b9\u3002<\/li>\n\n\n\n<li>\u201c\u5de5\u4f5c\u65e5\u201d\u662f\u6307\u5468\u4e00\u81f3\u5468\u4e94\uff0c\u6307\u5b9a\u8282\u5047\u65e5\u9664\u5916\u3002<\/li>\n\n\n\n<li>\u201cCSV\u201d\u662f\u6307\u91c7\u7528\u201c\u9017\u53f7\u5206\u9694\u201d\uff0c\u7528\u5728\u5f00\u653e\u6807\u51c6\u4e2d\u63cf\u8ff0\u539f\u59cb\u6587\u672c\u7684\u6587\u4ef6\u683c\u5f0f\uff1ahttp:&nbsp;\/\/mastpoint.curzonnassau.com\/csv-1203\/csv-1203.pdf<\/li>\n\n\n\n<li>\u7b49\u7b49\u2026<\/li>\n<\/ul>\n\n\n\n<p>6.&nbsp;<strong>\u670d\u52a1\u6c34\u5e73<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u6570\u636e\u4ea4\u4ed8\u65f6\u95f4\u8868<\/strong>\uff1a\u8bf4\u660e\u5e94\u63d0\u4f9b\u6570\u636e\u7684\u9891\u7387\uff0c\u4f8b\u5982\u683c\u6797\u5a01\u6cbb\u6807\u51c6\u65f6\u95f4\u4e0a\u5348 9 \u70b9\u81f3\u4e0a\u5348 10 \u70b9\u4e4b\u95f4\u7684\u6bcf\u4e2a\u5de5\u4f5c\u65e5\u3002<\/li>\n\n\n\n<li><strong>\u6570\u636e\u4ea4\u4ed8\u89c4\u8303<\/strong>\uff1a\u6570\u636e\u5c06\u5982\u4f55\u6784\u5efa\uff1f\u54ea\u4e9b\u5b57\u6bb5\u5fc5\u987b\u662f\u5fc5\u586b\u9879\uff1f\u5b58\u5728\u54ea\u4e9b\u6807\u51c6\u6570\u636e\u7c7b\u578b\uff1f\u5fc5\u987b\u9075\u5b88\u4ec0\u4e48 CSV \u6807\u51c6\uff1f\u5fc5\u987b\u9075\u5b88\u54ea\u4e9b\u6807\u8bc6\u7b26\u548c\u4ee3\u7801\u6807\u51c6\uff1f\u6570\u636e\u5982\u4f55\u52a0\u5bc6\uff0c\u4f8b\u5982 zip \u6587\u4ef6\uff1f\u5c5e\u6027 A\u3001B\u3001C\u3001&#8230;\u3001n \u7684\u6570\u636e\u6807\u51c6\u548c\u89c4\u8303\u662f\u4ec0\u4e48\uff1f<\/li>\n\n\n\n<li><strong>\u6570\u636e\u4ea4\u4ed8\u6d41\u7a0b<\/strong>\uff1a\u6982\u8ff0\u6570\u636e\u4ea4\u4ed8\u6240\u9700\u6b65\u9aa4\u7684\u9ad8\u7ea7\u56fe\u8868\u3002<\/li>\n\n\n\n<li><strong>\u95ee\u9898\u5347\u7ea7\u6d41\u7a0b<\/strong>\uff1a\u5f53\u53d1\u73b0\u95ee\u9898\u65f6\uff0c\u5c06\u5982\u4f55\u901a\u77e5\u4f9b\u5e94\u5546\uff0c\u5bf9\u4ed6\u4eec\u7684\u671f\u671b\u662f\u4ec0\u4e48\uff1f<\/li>\n<\/ul>\n\n\n\n<p>7.&nbsp;<strong>\u670d\u52a1\u6c34\u5e73\u76ee\u6807\u548c\u5904\u7f5a\u63aa\u65bd<\/strong>\u63cf\u8ff0\u6bcf\u4e2a\u670d\u52a1\u7ea7\u522b\u3001\u8861\u91cf\u6807\u51c6\u548c\u76ee\u6807\u3002\u4f8b\u5982\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8861\u91cf\u6807\u51c6<\/strong>\uff1a\u53ca\u65f6\u6027<\/li>\n\n\n\n<li><strong>\u63cf\u8ff0<\/strong>\uff1a\u5fc5\u987b\u5728\u6279\u51c6\u7684\u6570\u636e\u4ea4\u4ed8\u65f6\u95f4\u8868\u5185\u63d0\u4f9b\u6570\u636e<\/li>\n\n\n\n<li><strong>\u76ee\u6807<\/strong>\uff1a95% \u6bcf\u5e74\u5728\u6279\u51c6\u7684\u6570\u636e\u4ea4\u4ed8\u8ba1\u5212\u5185\u4ea4\u4ed8\uff0c97% \u5728\u6279\u51c6\u7684\u6570\u636e\u4ea4\u4ed8\u8ba1\u5212\u5185 + 30 \u5206\u949f\uff0c100% \u5728\u6279\u51c6\u7684\u6570\u636e\u4ea4\u4ed8\u8ba1\u5212\u5185 + 60 \u5206\u949f<\/li>\n\n\n\n<li><strong>\u7f5a\u5219<\/strong>\uff1a\u6bcf\u5ef6\u8fdf 60 \u5206\u949f\uff0c\u7f5a\u6b3e 10 \u82f1\u9551\u3002\u8fc7\u53bb 60 \u5206\u949f\u5ef6\u8bef\u6bcf\u5c0f\u65f6 1000 \u82f1\u9551\u3002<\/li>\n<\/ul>\n\n\n\n<p>8.\u00a0<strong>\u5956\u52b1<\/strong>\u6982\u8ff0\u4f9b\u5e94\u5546\u4e3a\u6ee1\u8db3\u5176 SLA 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